facebook - Messenger Platform Limit Error (#613) Calls to this api

facebook – Messenger Platform Limit Error (#613) Calls to this api have exceeded the rate limit

facebook – Messenger Platform Limit Error (#613) Calls to this api have exceeded the rate limit

The latest document from Facebook clearly lists out 250 calls per second for the SendAPI.

The Send API does not have a fixed rate limit, but you can safely send 250 requests per second.

More info here: https://developers.facebook.com/docs/messenger-platform/send-messages#limits

To answer your question, Is this supposed to drastically improve in the live app?

No, theres not a difference between the test app and live app for this case. My application is already live and Im also encountering this error.

And I agree that our case shouldve fallen to Page-Level Rate Limiting because we are using a Page Access Token. But then, Im not receiving any error related to Page-Level Limiting. And my app dashboard doesnt show API Limit hit either. So its just really the 613 – Custom Level Throttling thats all I have and FB just says Contact your Partner Manager

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I have solved this. Based from what the FB support said, You are being rate-limited for calling the Send API too fast, I set a delay on the Send API requests to 200ms using setTimeout(). At the rate of 10 messages / second, I am not hitting the limit anymore. No error 613 at all. I will gradually increase this rate to find the ideal scenario since Facebook wont formally document it. Will keep you posted of the experiments.

facebook – Messenger Platform Limit Error (#613) Calls to this api have exceeded the rate limit

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